Privacy Policy

1. Introduction

ANS IT Services ("we," "our," or "us") operates the MT One - App & CRM mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using MT One - App & CRM, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Contact Information

3. Information We Collect

3.1 Personal Information

We collect the following personal information:

• Full name
• Email address
• Phone number
• Physical address
• Lead information and notes
• Property details
• Property agent information

3.2 How We Collect Information

We collect information through:

• User registration and account creation
• Form submissions within the App
• Webhook integrations that receive lead data
• Direct user input for property and client management

4. How We Use Your Information

We use the collected information for:

• App Functionality: Managing leads, properties, and agent data
• Business Operations: Property dealing and real estate activities
• Internal Communication: Sharing lead data within your team
• Service Improvement: Enhancing app features and user experience
• Advertising: Property marketing and promotional activities
• Customer Support: Responding to inquiries and providing assistance

5. Data Storage and Security

5.1 Data Storage

• Your data is stored on Microsoft SQL Server databases hosted on Microsoft Azure cloud infrastructure
• All data is stored within secure, encrypted databases
• Data retention: We retain your information permanently on our databases for business continuity and historical record-keeping

5.2 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Sharing and Disclosure

6.1 Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes.

6.2 Limited Disclosure

We may disclose your information only in the following circumstances:

• Legal Compliance: When required by Indian law or legal process
• Business Operations: Within your authorized team members for legitimate business purposes
• Safety: To protect the rights, property, or safety of ANS IT Services, our users, or others

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access your personal information stored in the App
• Update or correct your information
• Request deletion of your account (subject to business record requirements)
• Withdraw consent for data processing

7.2 Data Portability

You may request a copy of your data in a commonly used, machine-readable format.

8. Children's Privacy

MT One - App & CRM is intended for business use by adults. We do not knowingly collect personal information from individuals under 18 years of age.

9. Geographic Scope

This App is designed for use within India only. All data processing activities comply with applicable Indian data protection laws.

10. No Analytics or Tracking

We do not use third-party analytics, tracking services, or advertising networks. All data collection is limited to the functionality described in this Privacy Policy.

11. Device Permissions

MT One - App & CRM does not require any special device permissions such as camera, location, contacts, or file access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date.

13. Compliance

This Privacy Policy is designed to comply with:

• Indian Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Google Play Store requirements
• General data protection principles

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: